Customer Service Delivery Driver

Kroger; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Paid time off

Tuition reimbursement

Job summary

Kroger is hiring a delivery driver in Dallas, TX. You will deliver customer orders, act as a brand ambassador for Kroger’s Seamless Experience, and maintain professional conduct with customers. Safe driving and adherence to Kroger standards are essential, along with accurate delivery records.

The role requires lifting up to 50 lbs, operating a delivery van and handheld tablet, and maintaining timely, safe deliveries with excellent customer service. A valid license and DOT exam are required.

Qualifications

• Must have valid driver’s license and clean driving record.
• Excellent customer service and communication skills are required.
• Annual DOT medical exam is required.
• Ability to operate a delivery van and handheld tablet device.
• Must be able to lift up to 50 lbs.
• Minimum age 21 years; chauffeur’s license may be required in some states.

Responsibilities

• Provide excellent customer service while delivering orders to customers.
• Act as Kroger brand ambassador and explain the Seamless Experience to customers.
• Maintain professionalism and personal presentation while interacting with customers.
• Drive company vehicle according to Kroger driving standards.
• Deliver orders on time and in good condition; resolve issues as needed.
• Maintain customer communication en route and inform of changes or delays.
• Keep accurate records of deliveries.

Skills

Valid driver’s license

Excellent communication

DOT medical exam

Good driving record

Operate delivery van

Lift up to 50 lbs

21+ years old

Chauffeur’s license (some states)

Education

High School Diploma or GED

Job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

• Valid driver's license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• May require chauffer's license in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.

Job Info

• Job Identification 241447
• Job Category Supply Chain/Logistics
• Posting Date 10/19/2026, 02:53 PM
• Locations 4221 Telephone Rd, Dallas, TX, 75241, US (On-site)
• Apply Before 11/19/2026, 05:00 AM
• Job Schedule Full time
• Line of Business Kroger Delivery
• Required License and Certification Valid Driver License

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!