Customer Service & Data Processing Specialist

Bank-A-Count; Town of Rudolph (WI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Direct primary care services

401(k) retirement plan

Paid time off

Company-paid life insurance

Company-paid long-term disability保险??

Job summary

Bank-A-Count in Rudolph, Wisconsin is seeking a Customer Service & Data Processing Representative. This full-time role runs 8:00am–4:30pm with a pay range of $17.00–$21.00 per hour. You will handle inbound calls and emails, assist with data entry and order processing, and support printing product setups using Publisher-like software.

We value teamwork, attention to detail, and commitment to quality. Candidates should have a high school diploma and at least 3 years of customer service experience,

Qualifications

• High school diploma or equivalent is required.
• Minimum of 3 years’ customer service experience in a fast-paced environment.
• Experience with data entry, order processing, and cross-department communication.
• Strong phone presence with excellent verbal and written communication skills.
• Proficiency in Microsoft Excel and general computer applications.

Responsibilities

• Answer inbound phone calls and emails from existing or prospective clients with professionalism and courtesy.
• Respond to inquiries, conduct research, and resolve problems, errors, or complaints in a timely and effective manner.
• Perform accurate data entry of customer orders; ensure quality and efficiency throughout the order process.
• Assist customers with custom setup printing products using programs similar to Publisher.
• Cross-sell and recommend complementary products and services when appropriate.

Skills

Customer service experience

Data entry

Order processing

Cross-department communication

Verbal and written communication

Education

High school diploma or equivalent

Tools

Publisher-like programs

Microsoft Excel

General computer applications

Job description

Bank-A-Count in Rudolph, Wisconsin is seeking a Customer Service & Data Processing Representative. This full-time role runs 8:00am–4:30pm with a pay range of $17.00–$21.00 per hour. You will handle inbound calls and emails, assist with data entry and order processing, and support printing product setups using Publisher-like software.

We value teamwork, attention to detail, and commitment to quality. Candidates should have a high school diploma and at least 3 years of customer service experience,