Customer Service Coordinator - Travel Support

Enchanted Horizons Travel; Thurmont (MD); On-site; USD 20,664 - 31,684; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Job summary

A travel service company in Maryland is seeking a motivated Customer Service Coordinator to assist clients with travel inquiries and ensure a positive experience. The role involves communication with clients, reservation support, and detailed organization of travel plans. The ideal candidate should have strong communication skills, a customer-focused mindset, and enjoy working within a team-oriented culture. Flexible work options and career growth are offered in this part-time or full-time position.

Qualifications

• Excellent communication skills needed for client interactions.
• Strong organization required for managing reservations effectively.
• Self-motivated individuals are encouraged to apply.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and next steps.
• Support reservation coordination and follow-up.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry
• Positive, team‑oriented culture