Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Clovis (NM); Remote; USD 20,664 - 34,440; Part time

Benefits offered by this job

Comprehensive training and mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A premier travel service company in Clovis, New Mexico seeks a Customer Service Coordinator to provide essential travel support and enhance client experiences. You'll handle travel inquiries, guide clients on options, and ensure excellent service quality. This position is ideal for someone organized, detail-oriented, and self-motivated, with a preference for remote work. Offers include flexible hours, comprehensive training, and opportunities for career advancement.

Qualifications

• Excellent communication skills are essential.
• Must be highly organized and manage time well.
• Experience in customer service, administration, or hospitality is preferred.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of travel details.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Self-motivated and comfortable working remotely

Customer service experience

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture