Customer Service Coordinator

Bartech Staffing; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Impellam Group is seeking a contractor to support our projects in Grand Rapids, MI. The role centers on making phone calls to customers and providing administrative support to the Project Manager.

The position also involves gathering, analyzing, translating and delivering information under general direction from the reporting manager. Ideal candidates have 1–2 years of related experience and are detail-oriented.

Qualifications

• 1–2 years of experience in a customer-facing or administrative role.
• Provides administrative support to the Project Manager.
• Receives general direction from managers regarding tasks.

Responsibilities

• Make phone calls to customers as a primary function.
• Gather, analyze, translate and deliver information.

Skills

Phone calls

Customer communication

Data analysis

Administrative support

Job description

Contractor will be making phone calls to customers as their primary function but will also gather, analyze, translate and deliver information. Provides administrative support to the Project Manager. Receives general direction from the reporting manager and/or project/program manager regarding tasks to be performed.

Requirements - education & experience

1 to 2 years of experience

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting [e-mail] or fill out this form to request accommodations.