Customer Service Clerk - Friendly Checkout & Store Support

New Pioneer Food Co-op; Cedar Rapids (IA); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Staff discounts

Retirement plan options

Job summary

New Pioneer Food Co-op in Cedar Rapids is seeking a Customer Service Clerk to support daily store operations across cashiering, stocking, and customer assistance. You will help create a welcoming, organized, and positive experience for every shopper.

The role involves food handling support, merchandising, maintaining clean spaces, and collaborating with teammates across departments. Flexible availability including evenings and weekends is helpful; starting hourly rate aligns with experience.

Qualifications

• Experience in customer service or retail preferred.
• Positive attitude and willingness to support multiple areas of the store.
• Ability to work in a fast paced, team-oriented environment.
• Strong communication and reliability.

Responsibilities

• Provide friendly, welcoming customer service throughout the store.
• Operate registers accurately while supporting smooth checkout experiences.
• Support stocking, replenishment, merchandising, and product rotation across departments.
• Maintain cleanliness and organization across customer facing areas and workspaces.
• Assist customers with product questions, carry outs, and general store support.
• Support food handling, packaging, and preparation tasks as assigned.
• Work collaboratively with team members across departments to support daily operations.

Skills

Customer service

Retail experience

Strong communication

Reliability

Team oriented

Job description

New Pioneer Food Co-op in Cedar Rapids is seeking a Customer Service Clerk to support daily store operations across cashiering, stocking, and customer assistance. You will help create a welcoming, organized, and positive experience for every shopper.

The role involves food handling support, merchandising, maintaining clean spaces, and collaborating with teammates across departments. Flexible availability including evenings and weekends is helpful; starting hourly rate aligns with experience.