Customer Service Clerk - Buckeye Library

Medina County District Library; York Township (OH); On-site; USD 14,000 - 16,000; Part time

Benefits offered by this job

Vacation

Sick leave

Personal days

Holidays

Union position

Public Employees Retirement System

Job summary

Medina County District Library in Medina, OH is seeking a part-time Customer Service Clerk to provide excellent public service. Duties include registering new patrons, checking out materials, assisting patrons with equipment, and handling basic deposits.

Qualifications: high school diploma or equivalent and at least one year of public-facing experience; keyboarding skills and good language use; ability to work as part of a team. Flexible schedule including some evenings and weekends is required.

Qualifications

• High school diploma or equivalent required.
• One year of public-facing experience preferred.
• Ability to learn the library's circulation system.
• Basic math for deposits and balancing money.
• Strong interpersonal and teamwork skills.

Responsibilities

• Register new patrons and check out materials.
• Assist patrons with library equipment and services.
• Answer telephones and serve as receptionist.
• Handle and deposit funds as required.
• Perform other clerical duties as assigned.

Skills

Customer service

Team player

Keyboarding

Communicate effectively

Friendly demeanor

Education

High school diploma or equivalent

Tools

Circulation system

Cash handling

Job description

Part Time 1120 Public Service Buckeye, Medina, OH, US

2 days ago Requisition ID: 1278

REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING :

The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, answering telephones , serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned.

QUALIFICATIONS:

Candidate must possess a high school degree or equivalent, one year experience working with the public; keyboarding skills; ability to learn computerized circulation system, perform simple calculations, use language effectively, be friendly in dealing with others, and ability to work as a team member. Customer service experience a plus.

WAGE: $13.62 per hour; additional $2.00 per hour Sunday premium; Grade 1

BENEFITS: Vacation, sick leave, personal days, holidays, and other benefits based on Union contract; Public Employees Retirement System

HOURS : Part time; 20 hours per week; flexible schedule required including some evenings, Saturdays and Sundays (schedule subject to change based on needs of the library)

OTHER : Union Position

MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.