Customer Service Clerk - Buckeye Library

Medina County District Library; Kentucky; On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Vacation and sick leave

Public Employees Retirement System

Job summary

Medina County District Library is seeking a Customer Service Clerk to provide excellent service to patrons and staff. Duties include registering new patrons, checking out materials, assisting with library equipment, and handling clerical tasks.

This is a part-time, union position with evenings and weekends required. Applicants should have a high school diploma or equivalent, strong customer service skills, and the ability to learn the computerized circulation system.

Qualifications

• High school diploma or equivalent required.
• One year experience working with the public is preferred.
• Ability to keyboard accurately and learn a computerized circulation system.
• Capable of basic calculations and using language effectively.
• Friendly attitude and ability to work in a team.
• Customer service experience is a plus.

Responsibilities

• Registering new patrons and assisting with library services.
• Checking out materials and processing transactions.
• Assisting patrons with library equipment.
• Collecting monies and preparing bank deposits.
• Answering telephones and welcoming patrons at reception.
• Performing other clerical duties as assigned.

Skills

Customer service

Team player

Friendly communication

Language effectively

Keyboarding

Learn circulation system

Basic math

Public interaction

Education

High school diploma or equivalent

Job description

REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING

The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, answering telephones, serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned.

• registering new patrons
• checking out materials
• assisting patrons with Library equipment
• collecting monies
• preparing and making bank deposits
• resolving problems for patrons
• processing library materials
• answering telephones
• serving as a receptionist welcoming patrons to the library
• performing other clerical duties as assigned

QUALIFICATIONS

• a high school degree or equivalent
• one year experience working with the public
• keyboarding skills
• ability to learn computerized circulation system
• perform simple calculations
• use language effectively
• be friendly in dealing with others
• ability to work as a team member
• Customer service experience a plus

WAGE

$13.62 per hour; additional $2.00 per hour Sunday premium; Grade 1

BENEFITS

• Vacation, sick leave, personal days, holidays, and other benefits based on Union contract
• Public Employees Retirement System

HOURS

Part time; 20 hours per week; flexible schedule required including some evenings, Saturdays and Sundays (schedule subject to change based on needs of the library)

OTHER

Union Position

MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.