Customer Service & Cleaning Specialist (Evening Shift)

SBM Management Services, LP; Ridgefield (NJ); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits

Job summary

SBM Management Services, LP in Ridgefield, NJ is seeking a Customer Service Representative responsible for janitorial duties, safety compliance, and responsive customer service across multiple locations. You will operate cleaning equipment, follow schedules, and support shift leadership while maintaining a professional appearance.

The role requires ability to drive to various sites and adapt to changing environments, with 3–6 months’ experience preferred and potential forklift certification.

Qualifications

• No specific education requirement; 3–6 months training or experience preferred.
• A valid driver’s license may be required; maintain MVR.
• Forklift certification may be required.
• Bilingual abilities are a plus.

Responsibilities

• Perform janitorial duties.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Follow safety rules, policies, and procedures.
• Interact professionally with lead, supervisor, co-workers, managers, and customers.
• Use proper personal protective equipment (PPE).
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Possess the ability to drive to various work locations as needed.
• Understand reporting systems and the environment.
• Take direction and respond to supervision.
• Fill in during staff shortage.
• Support shift lead in completing punch-list items.

Skills

Bilingual

Verbal communication

Written communication

Teamwork

Tools

Cleaning equipment

Job description

SBM Management Services, LP in Ridgefield, NJ is seeking a Customer Service Representative responsible for janitorial duties, safety compliance, and responsive customer service across multiple locations. You will operate cleaning equipment, follow schedules, and support shift leadership while maintaining a professional appearance.

The role requires ability to drive to various sites and adapt to changing environments, with 3–6 months’ experience preferred and potential forklift certification.