Customer Service Claims Agent - Flexible Hours

Solera Holdings, LLC.; Paducah (KY); On-site; USD 15,343 - 21,852; Full time

Job summary

A leading service provider in the insurance sector is seeking a Customer Service Representative in Paducah. You'll help customers navigate their claims with empathy and expertise, ensuring they feel valued. Candidates should have prior customer service experience, great communication skills, and a commitment to teamwork. This role offers a competitive hourly rate and full training to thrive in the insurance industry.

Qualifications

• One year of customer service experience required.
• High School diploma or equivalent.
• Pass background and drug screens.

Responsibilities

• Educate customers about their claims using a needs-based process.
• Provide prompt and accurate customer service.
• Enter customer and claim information into the database.

Skills

Customer service experience

Excellent communication skills

Attention to detail

Problem-solving abilities

Proficiency with computers

CRM software experience

Education

High School diploma or equivalent

Job description

A leading service provider in the insurance sector is seeking a Customer Service Representative in Paducah. You'll help customers navigate their claims with empathy and expertise, ensuring they feel valued. Candidates should have prior customer service experience, great communication skills, and a commitment to teamwork. This role offers a competitive hourly rate and full training to thrive in the insurance industry.