Customer Service & Cashier Specialist

Ponyexpressstores; Winnebago (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

Ho-Chunk, Inc. is seeking a cashier/store associate to welcome customers, answer questions, locate items, and offer recommendations. You will operate scanners, scales, and cash registers, balance cash, and issue receipts for transactions.

You will handle refunds, exchanges, and ensure accuracy of prices while maintaining a clean, organized store and assisting with restocking as needed.

Qualifications

• Must apply reasonable judgment and understand to carry out simple one or two step instructions.
• Able to stand for long periods of time, must be able to lift up to 50 pounds of force occasionally.
• Strong communication skills, both oral and written.
• Reliable transportation and a working telephone.
• Must be 18 years of age.
• Six months to one-year experience in a related area preferred.

Responsibilities

• Welcomes customers, answers questions, helps locate items, and provides advice or recommendations.
• Operates scanners, scales, cash registers, and other electronics.
• Balances the cash register and generates reports for credit and debit sales.
• Accepts payments, ensuring all prices and quantities are accurate and proves a receipt to every customer.
• Processing refunds and exchanges, resolves complaints.
• Bags or wraps purchases to ensure safe transport.
• Follows all store procedures regarding coupons, gift cards, or the purchase of specific items.
• Maintains a clean workspace.
• Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, and withdrawals.
• May be responsible for checking materials and supplies and reporting when stock is low.

Skills

Customer/Client Focus

Communication Proficiency

Organizational Skills

Ethical Conduct

Education

High school diploma or equivalent

Job description

Ho-Chunk, Inc. is seeking a cashier/store associate to welcome customers, answer questions, locate items, and offer recommendations. You will operate scanners, scales, and cash registers, balance cash, and issue receipts for transactions.

You will handle refunds, exchanges, and ensure accuracy of prices while maintaining a clean, organized store and assisting with restocking as needed.