Customer Service & Cashier Specialist

AHU Technologies Inc; Washington (District of Columbia); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading technology firm in Washington, DC is seeking a Customer Service Representative-Cashier to provide exceptional service to customers, address inquiries, and resolve issues effectively. Candidates should have good communication skills and proficiency in Microsoft Office Suite. Prior customer-facing experience is highly desired. This role is part-time, working Monday to Friday from 12:30 PM to 5:00 PM.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Provide exceptional service to customers, addressing inquiries and resolving issues.
• Respond to customer inquiries via phone, email, chat, or in-person.
• Assist customers with product information, order status, or account-related issues.
• Resolve customer complaints efficiently and empathetically.
• Process transactions, returns, and exchanges according to guidelines.

Skills

Proficiency in Microsoft Office Suite

Strong organizational and multitasking abilities

Excellent written and verbal communication skills

Attention to detail

Ability to handle sensitive information with confidentiality

Education

High School Diploma

Job description

A leading technology firm in Washington, DC is seeking a Customer Service Representative-Cashier to provide exceptional service to customers, address inquiries, and resolve issues effectively. Candidates should have good communication skills and proficiency in Microsoft Office Suite. Prior customer-facing experience is highly desired. This role is part-time, working Monday to Friday from 12:30 PM to 5:00 PM.