Customer Service Cashier & Retail Support

sscjobs; Maryland; On-site; USD 26,000 - 34,000; Full time

Job summary

Southern States Cooperative in Maryland seeks a Customer Service Associate to deliver friendly, customer-focused service while supporting cash handling, merchandising, and store operations. You will greet customers, assist with product location, process sales, returns, and promotions, and help maintain a clean, safe shopping environment.

Strong communication, reliability, and willingness to learn procedures and product knowledge are essential.

Qualifications

• Strong customer service and communication skills.
• Ability to learn store procedures and cash-handling practices.
• Ability to learn product knowledge and provide informed recommendations.
• Dependable attendance and flexible schedule.
• Experience with retail cash transactions and POS systems is preferred.

Responsibilities

• Welcome and assist customers with a friendly, professional, and customer-focused approach.
• Help customers locate products, answer questions, and provide helpful recommendations to meet their needs.
• Process sales, exchanges, returns, discounts, and promotions accurately using point-of-sale systems.
• Handle cash and electronic transactions responsibly while maintaining appropriate register balances.
• Answer customer phone calls and provide information on products, services, inventory availability, promotions, and store events.
• Replenish merchandise, stock shelves, and maintain attractive product displays.
• Maintain a clean, organized, and safe shopping environment through routine housekeeping tasks.
• Promote store safety and security by remaining alert to potential concerns and reporting issues to store leadership.
• Work safely and follow established procedures to protect customers, team members, inventory, and company assets.
• Support other store functions and perform additional duties as assigned.

Skills

Customer service

Communication

Cash handling

Sales assistance

Teamwork

Education

High school diploma or GED

Coursework in agriculture / related field

Tools

Point-of-sale systems

Cash handling equipment

Handheld scanners

Job description

Southern States Cooperative in Maryland seeks a Customer Service Associate to deliver friendly, customer-focused service while supporting cash handling, merchandising, and store operations. You will greet customers, assist with product location, process sales, returns, and promotions, and help maintain a clean, safe shopping environment.

Strong communication, reliability, and willingness to learn procedures and product knowledge are essential.