Customer Service/Call Center

Furniture Fair; Fairfield (OH); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Life coverage

Disability coverage

401(k)

Paid Time Off

Employee discounts

Job summary

Furniture Fair in Fairfield, OH is hiring a Call Center Representative to be the voice of our brand, answering questions, solving problems, and delivering outstanding service.

This full-time clerical position offers a competitive pay of $20 per hour, a full benefits package, and opportunities to join a friendly, team-focused environment with evenings and weekends included.

Qualifications

• Previous customer service or call center experience.
• Great phone presence and communication skills.
• Strong attention to detail and data entry skills.
• Reliable attendance and flexible schedule (includes evenings & weekends).
• A team player with a positive attitude.

Responsibilities

• Provide outstanding service with a professional and positive attitude.
• Gather and document caller information.
• Resolve issues or escape as needed.
• Support your team and help create a positive environment.

Skills

Customer service

Call center

Phone etiquette

Data entry

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service/Call Center

Full Time Clerical Warehouse, Fairfield, OH, US

10 days ago Requisition ID: 1390

Join the Furniture Fair Team!

Call Center Representative | Fairfield, OH (Corporate HQ)
Pay: 20/hr + Full Benefits Package

Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join our Call Center Team at Furniture Fair!

As a Call Center Representative, you'll be the voice of our brand—answering questions, solving problems, and making a difference for our customers every day.

What You’ll Do

• Provide outstanding service with a professional and positive attitude
• Gather and document caller information
• Resolve issues or escape as needed
• Support your team and help create a positive environment

What We’re Looking For

• Previous customer service or call center experience
• Great phone presence and communication skills
• Strong attention to detail and data entry skills
• Reliable attendance and flexible schedule (includes evenings & weekends)
• A team player with a positive attitude

Benefits That Work for You

• Life & Disability Coverage
• 401(k) Retirement Plan
• Paid Time Off
• Generous Employee Discounts
• Fun, friendly work environment

Thanks for reviewing our Call Center Representative position!

We look forward to meeting you!

ABOUT US

Furniture Fair has grown into the premier location for home furnishings and mattresses in the Ohio ,Kentucky and Indiana regions. For over 64 years Furniture Fair, a family owned and operated business, has provided a tradition of quality home furnishings at Fair prices, while continually improving our services to meet and exceed our customers' expectations.

To achieve our mission we apply Honesty, Integrity, and Professionalism in our dealings with each other and our customers. For this reason, our extended Furniture Fair family includes many employees with a tenure of more than 20 years. Check us out at www.furniturefair.net