Customer Service (Bilingual in Mandarin)

Action Sales; Irvine (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer matching

Health insurance

Dental Insurance

Vision insurance

Life insurance

Paid vacation

Bonus incentives

Employee stock ownership plan

Job summary

Action Sales is seeking a motivated sales professional to target new and existing clients in the food service equipment industry. You will manage the full sales cycle from initial contact to close, build strong client relationships, and collaborate with project managers to serve major industry clients.

The role requires 1–3 years in sales or customer service, excellent communication skills, and the ability to work both independently and in a team.

Qualifications

• 1 to 3 years of experience in sales/customer service.
• Excellent written and oral communication skills.
• Ability to work independently and in a team environment.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Target new and existing clients through company generated leads and fulfill current business and future needs.
• Build and manage your own projects and drive the full sales cycle from initial contact to close.
• Develop and maintain client relationships and respond to inquiries via phone, email, or in person.
• Collaborate with inside sales specialists and project managers to serve industry clients.

Skills

Sales experience

Customer service

Communication skills

Bilingual Mandarin/English

Job description

About Action SalesAction Sales is a leading food service equipment and supplies dealer. We are a TOP 20 dealer ranked nationwide. The company mission is to provide and offer consultation to all foodservice establishments ranging from the local dinner to government agencies. Action sales is the leader in providing foodservice equipment and supplies while offering the best available customer service.At Action Sales, our employees are the heart and soul of our company. Being an employee stock ownership plan company means that it is the company mission to ensure that all employees know that they matter. Our culture is all about working as a team and moving forward together while bringing in unique values from everyone in our company.Job DescriptionTarget new and existing clients through company generated leads and fulfill current business and future needs.Build and manage your own projects and drive the full sales cycle from initial contact to closeDevelop and maintain client relationships.Conduct any inbound requests via phone call, e-mail, or in person.Develop relationships with Action Sales inside sales specialist and project managers and work with many industry giants.RequirementsBusiness math ability, great customer service and communication skills.Extensive computer experience and ability to learn new systems and programs quicklyAbility to achieve aggressive sales goals with team developed for specific marketDetail-oriented while maintaining comprehensive view of location’s needs and functionsCreating and identifying marketing leads and opportunitiesRequire 1 to 3 years of experience in sales/customer service.Organized, self-motivated, and professional.Excellent written and oral communication skillsAbility to work independently and in a team environment.Bilingual in Mandarin/English to assist and communicate with clients/customers.Benefits401(k) with employer matchingHealth insuranceDental InsuranceVision insuranceLife insurancePaid vacationMonthly and Annual Bonus incentivesEmployee stock ownership planJob type: Full-time