Customer Service & Banking Specialist

Springs Valley Bank & Trust Company; Jasper (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Springs Valley Bank & Trust Company in Jasper, Indiana is seeking a Deposit Operations associate to provide exceptional customer service and maintain a customer-focused culture. The role emphasizes accurate cash handling and efficient transaction processing within regulatory guidelines.

Responsibilities include promoting bank services, cross-selling where appropriate, and supporting night depository and deposit operations while ensuring paperwork and forms are stocked and up-to-date.

Qualifications

• Demonstrates strong interpersonal communication and customer service.
• Ability to organize and prioritize tasks in a fast-paced environment.
• Proficient with basic computer software and transaction processing.

Responsibilities

• Handle customer transactions accurately, including cash handling and check processing.
• Balance cash drawer and report discrepancies promptly.
• Process account holds, stop-payment orders, and address changes as requested.

Skills

Interpersonal communication

Organizational skills

Mathematical skills

Computer skills

Education

High school diploma or equivalent

2+ years personal banker experience

Job description

Springs Valley Bank & Trust Company in Jasper, Indiana is seeking a Deposit Operations associate to provide exceptional customer service and maintain a customer-focused culture. The role emphasizes accurate cash handling and efficient transaction processing within regulatory guidelines.

Responsibilities include promoting bank services, cross-selling where appropriate, and supporting night depository and deposit operations while ensuring paperwork and forms are stocked and up-to-date.