Customer Service Attendant - Weekly Pay

Securitas Security Services USA, Inc.; Minot (ND); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K Options

Life Insurance

AD&D Insurance

Disability Insurance

Telemedicine

Paid Time Off

Uniforms provided

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay Access

Discounts

Job summary

Securitas Security Services USA, Inc. in Minot, ND is hiring a Customer Service Attendant - Full Time to help maintain a safe, secure environment. Duties include monitoring premises, access control, and patrolling client sites.

The successful candidate will demonstrate strong customer service, calmness under pressure, and attention to detail. Wage: $20.75/hr. This full-time role offers comprehensive benefits and opportunities for training.

Qualifications

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
• 1 year of customer service experience preferred.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service

De-escalation

Attention to detail

Communication

Self-motivation

Education

High School Diploma or GED

Job description

Customer Service Attendant - Full Time

Primary Location: Minot, ND

Wage: $20.75/HR

The Customer Service Attendant helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits

• Medical, Dental, Vision & 401K Options.


• Life, AD&D, & Disability Insurance.


• Virtual Medical Appointments With Telemedicine.


• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.


• Employee Assistance Program.


• DailyPay Access Program!!


• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect

• Conflict resolution and de-escalation.


• Frequent interactions with client employees and guests.


• Identify and report safety issues, hazardous conditions, or any suspicious activity.


• Ensure that all post orders are followed and assigned rounds are completed.


• Provide customer service and information to the client’s employees and guests.


• Utilizing technology devices throughout shift.


• Conduct tours of the property.


• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements

• 18 years of age or older.


• High School Diploma or GED required.


• Above average computer / technology skills needed.


• Security, Law Enforcement, or Military experience a plus.


• Must be able to work independently.


• Must be able to remain calm and professional during stressful situations.


• Must have great attention to detail and remain vigilant throughout shift.


• Must have a professional demeanor.


• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.


• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.


• 1 year of customer service experience preferred.

See a different world.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan


• Employer-provided medical and dental coverage


• Company-paid life insurance


• Voluntary life and disability insurance


• Employee assistance plan


• Securitas Saves discount program


• Paid holidays


• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.