Customer Service Attendant Supervisor | Growth & Benefits

AVI Foodsystems; Fayetteville (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

AVI Foodsystems in Fayetteville, NC is seeking an energetic leader for the role of Customer Service Attendant Supervisor, Full-Time. The position involves training staff, managing accounts, and ensuring service quality across accounts.

You will recruit and develop team members, monitor inventories and labor, visit accounts, and report on profitability. A safe work ethic and commitment to customer satisfaction are essential. We conduct pre-employment drug testing. EOE

Qualifications

• Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
• Recruits, trains and retains team members.
• Develop succession plans.
• Operates accounts within labor guidelines.
• Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
• Attend weekly staff meetings.
• Addresses customer inquiries/complaints within 24 hours.
• Following all safety requirements at accounts.

Responsibilities

• Assists in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action monthly
• Completes monthly inventory action plans for team members
• Generate reports for management to ensure profitability at accounts.
• Verifies and signs off on timecards.
• Visits accounts and meets with account representatives.
• Leads and assists on projects assigned by the Operations Manager or Branch Manager
• Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
• Walks, bends, crouches, and climbs stairs.
• Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
• Performs other duties as specified by management.

Job description

AVI Foodsystems in Fayetteville, NC is seeking an energetic leader for the role of Customer Service Attendant Supervisor, Full-Time. The position involves training staff, managing accounts, and ensuring service quality across accounts.

You will recruit and develop team members, monitor inventories and labor, visit accounts, and report on profitability. A safe work ethic and commitment to customer satisfaction are essential. We conduct pre-employment drug testing. EOE