Customer Service Associate — Welcoming Laundromat Team

Advance Coin Laundry; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Advance Coin Laundry in Orlando is seeking a Customer Service Representative to help customers have a positive, seamless experience. You will greet customers, answer questions about our machines and services, and keep the laundromat clean and organized.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and a proactive, team-oriented mindset. You will work independently and as part of a welcoming staff dedicated to great service.

Qualifications

• At least 1 year of experience in a customer service role.
• Strong communication and interpersonal skills.
• A proactive and problem-solving mindset.
• Ability to work independently and as part of a team.
• Commitment to a welcoming and supportive environment for customers.

Responsibilities

• Greet and assist customers with a warm, friendly attitude.
• Answer questions about our machines, services, and facility.
• Maintain cleanliness and organization of the laundromat.
• Troubleshoot minor machine issues or escalate as needed.
• Handle customer concerns or feedback professionally.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

Advance Coin Laundry in Orlando is seeking a Customer Service Representative to help customers have a positive, seamless experience. You will greet customers, answer questions about our machines and services, and keep the laundromat clean and organized.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and a proactive, team-oriented mindset. You will work independently and as part of a welcoming staff dedicated to great service.