Customer Service

Advance Coin Laundry; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Advance Coin Laundry in Orlando is seeking a Customer Service Representative to help customers have a positive, seamless experience. You will greet customers, answer questions about our machines and services, and keep the laundromat clean and organized.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and a proactive, team-oriented mindset. You will work independently and as part of a welcoming staff dedicated to great service.

Qualifications

• At least 1 year of experience in a customer service role.
• Strong communication and interpersonal skills.
• A proactive and problem-solving mindset.
• Ability to work independently and as part of a team.
• Commitment to a welcoming and supportive environment for customers.

Responsibilities

• Greet and assist customers with a warm, friendly attitude.
• Answer questions about our machines, services, and facility.
• Maintain cleanliness and organization of the laundromat.
• Troubleshoot minor machine issues or escalate as needed.
• Handle customer concerns or feedback professionally.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

Join the Team at Advance Coin Laundry as a Customer Service Representative!

Are you someone who enjoys helping others and thrives in a friendly, customer-focused environment? At Advance Coin Laundry, we’re looking for a dedicated Customer Service Representative to join our team and help us continue providing the exceptional service our customers have come to expect. If you’re ready to make a difference and be part of a welcoming workplace, we’d love to hear from you!

What You’ll Be Doing

As a Customer Service Representative, you’ll play a key role in ensuring our customers have a positive and seamless experience every time they visit us. Your responsibilities will include:

• Greeting and assisting customers with a warm, friendly attitude.
• Answering questions about our machines, services, and facility.
• Maintaining the cleanliness and organization of the laundromat.
• Troubleshooting minor machine issues or escalating them to the appropriate team member.
• Handling customer concerns or feedback with professionalism and care.

What We’re Looking For

To be successful in this role, you’ll need:

• At least 1 year of experience in a customer service role.
• Strong communication and interpersonal skills.
• A proactive and problem-solving mindset.
• The ability to work independently and as part of a team.
• A commitment to creating a welcoming and supportive environment for customers.

Why Join Advance Coin Laundry?

At Advance Coin Laundry, we’re more than just a laundromat – we’re a community hub where customers feel valued and supported. From our clean and modern facility to our friendly and courteous service, we take pride in making laundry day as stress-free as possible. When you join our team, you’ll be part of a company that genuinely cares about its customers and staff.

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