Customer Service Associate w.Deli

Reasors Food Stores; Barryton (MI); On-site; USD 15,000 - 23,000; Part time

Job summary

Blarney Castle is seeking a part-time Retail Clerk to join our team. You will help customers, process payments, stock deli items, and follow Serve-Safe and food handling guidelines while maintaining a safe, welcoming store environment.

You must have a high school diploma or GED, strong interpersonal and math skills, be able to work in a team, lift up to 50 pounds, and operate cash registers and kitchen equipment as needed.

Qualifications

• High school diploma or GED required; retail experience or good work record helpful.
• Strong interpersonal and communication skills for customer interactions.
• Basic math skills for cash handling, tax calculations and change.
• Must read and apply company procedures and work as part of a team.
• Ability to monitor store activity and assist at gas pumps and deli areas.
• Able to operate kitchen equipment and comply with Serve-Safe standards.

Responsibilities

• Display a customer-first attitude with immediate attention to each customer.
• Participate in sales promotions and company programs.
• Complete company-sponsored training within required periods.
• Train on food preparation, handling and storage procedures.
• Know weekly promotions and suggest items to increase sales.
• Receive payments and give back change; operate cash register and scanners.
• Monitor gas pumps and ensure safe fueling and accurate transactions.
• Prepare deli orders accurately and maintain inventory and cleanliness.

Skills

Customer service

Cash handling

Interpersonal skills

Reading documents

Basic math

Food handling

Safety compliance

Education

High school diploma or GED

Tools

Cash register

Credit card scanners

Lottery ticket machines

Job description

Job Details

• Job Category C-Store
• Employee Type Regular Part Time

Contact information

• Phone [phone]

Description

JOB PURPOSE: This position contributes to Blarney Castle’s success by ensuring total customer dedication in efficiently servicing our customers. Works as part of a team to achieve store objectives. Follows all safety and operating procedures and adheres to fresh food handling guidelines and standards. Ensures a welcoming environment that surprises and delights our customers in full compliance with company standards and state and federal laws.

KNOWLEDGE AND EXPERIENCE

• High school diploma or GED is required; candidates without degrees who have relevant retail experience, and a good work record will be given consideration.
• Good interpersonal skills are necessary to connect with our customers and provide information in an accurate and courteous manner.
• Basic math skills are necessary to handle cash transactions, calculate change, volume sales, and tax percentages and balance cash registers.
• Must be able to read and apply company procedure documents.
• Must be able to work in a team environment and follow direction from assistant manager and store manager.
• Use good reasoning and organizational skills to be able to handle multiple tasks accurately and courteously. Must be able to monitor activity both within the store and at gas pumps.
• Must be able to operate microwaves, small ovens and other kitchen equipment.
• Ability to effectively perform responsibilities under stress while demonstrating a calm demeanor during periods of high volume.

MAJOR DUTIES

• Displaying a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention.
• Actively participate in Company sales promotions and programs.
• Complete company-sponsored training and required updates within specified training periods.
• Successfully complete specialized training on food preparation, handling and storage.
• Know promotions every week/month and make suggestions to customers to increase sales.
• Receive financial payments, counts back change as necessary.
• Operates cash register, credit card scanners, lottery ticket machines and other equipment to complete sales transactions.
• Monitors activity at gas pumps, ensuring customers can dispense fuel safely and financial transactions are handled correctly.
• Accurately receive and prepare orders for deli foods.
• Always Follow Serve-Safe and portion control standards and recipes.
• Control deli waste, food spoilage, and inventory out dates.
• Must be able to read alpha and numeric data on cash registers and procedure documents.
• Ensure food/equipment temperature logs are completed in a timely and accurate manner.
• Physical Requirements: Requires ability to lift up to fifty (50) pounds throughout a normal shift, moving and stacking merchandise, cleaning, sweeping, shoveling snow, and being able to stoop, bend, and stand for extended periods of time. Must be able to work inside coolers to maintain inventory. Must be able to ascend and descend a five-foot step ladder safely.

DECISION MAKING AUTHORITY AND RESPONSIBILITY:

Typical decisions (total authority)
Other decisions (referred for approval)

Requirements

MAJOR DUTIES

• Displaying a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention.
• Actively participate in Company sales promotions and programs.
• Complete company-sponsored training and required updates within specified training periods.
• Successfully complete specialized training on food preparation, handling and storage.
• Know promotions every week/month and make suggestions to customers to increase sales.
• Receive financial payments, counts back change as necessary.
• Operates cash register, credit card scanners, lottery ticket machines and other equipment to complete sales transactions.
• Monitors activity at gas pumps, ensuring customers can dispense fuel safely and financial transactions are handled correctly.
• Accurately receive and prepare orders for deli foods.
• Always Follow Serve-Safe and portion control standards and recipes.
• Control deli waste, food spoilage, and inventory out dates.
• Must be able to read alpha and numeric data on cash registers and procedure documents.
• Ensure food/equipment temperature logs are completed in a timely and accurate manner.
• Physical Requirements: Requires ability to lift up to fifty (50) pounds throughout a normal shift, moving and stacking merchandise, cleaning, sweeping, shoveling snow, and being able to stoop, bend, and stand for extended periods of time. Must be able to work inside coolers to maintain inventory. Must be able to ascend and descend a five-foot step ladder safely.

DECISION MAKING AUTHORITY AND RESPONSIBILITY:

Typical decisions (total authority)
Other decisions (referred for approval)

Summary

Good attitude, Able to work what's needed, Willing to do both deli and run till. Follow task sheets and stock coolers.