Customer Service Associate — Travel Center Growth

TravelCenters of America; Terrell (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Vacation and paid holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, food,

Job summary

TravelCenters of America is seeking a Customer Service Representative to provide friendly, accurate, and efficient service at our travel centers. You will handle POS transactions, maintain a clean dining area, and support kitchen and dining guest needs in a fast-paced environment.

The role emphasizes teamwork, strong communication, and delivering high-quality guest experiences, with opportunities for growth within TA. Competitive benefits are offered, and a focus on equal employment opportunity.

Qualifications

• Basic computer/POS knowledge preferred
• Previous food service experience a plus
• Good verbal communication skills
• Ability to work flexible hours including nights, weekends and some holidays

Responsibilities

• Work in a fun, trusting environment focused on great customer service
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Process transactions of customers on a point-of-sale (POS) register
• Prioritize your work according to the kitchen and dining guest needs
• Maintain equipment per operating standards
• Follow proper safety procedures when handling and/or preparing food
• Establish strong communication and rapport with leaders and co-workers
• Perform other job-related duties as assigned

Job description

TravelCenters of America is seeking a Customer Service Representative to provide friendly, accurate, and efficient service at our travel centers. You will handle POS transactions, maintain a clean dining area, and support kitchen and dining guest needs in a fast-paced environment.

The role emphasizes teamwork, strong communication, and delivering high-quality guest experiences, with opportunities for growth within TA. Competitive benefits are offered, and a focus on equal employment opportunity.