Customer Service Rep — Flexible Hours & Growth

TravelCenters of America; Stony Creek (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Vacation and paid holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, food,

fuel

Job summary

TravelCenters of America seeks a Customer Service Representative to provide friendly, accurate service at our travel centers. You will interact with guests in a quick-service setting, ensuring a positive experience that keeps travelers returning to the road.

You will operate a POS register, assist with food quality and cleanliness, and collaborate with leaders and coworkers to maintain safety and efficiency. Training and growth opportunities are available.

Qualifications

• Basic computer/POS knowledge preferred.
• Previous food service experience a plus.
• Good verbal communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Work in a fun, trusting environment focused on great customer service
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Process transactions of customers on a point-of-sale (POS) register
• Prioritize your work according to the kitchen and dining guest needs
• Maintain equipment per operating standards
• Follow proper safety procedures when handling and/or preparing food
• Establish strong communication and rapport with leaders and co-workers
• Perform other job-related duties as assigned

Skills

POS knowledge

Verbal communication

Flexible hours

Tools

POS system

Job description

TravelCenters of America seeks a Customer Service Representative to provide friendly, accurate service at our travel centers. You will interact with guests in a quick-service setting, ensuring a positive experience that keeps travelers returning to the road.

You will operate a POS register, assist with food quality and cleanliness, and collaborate with leaders and coworkers to maintain safety and efficiency. Training and growth opportunities are available.