Customer Service Associate – Travel Center

TravelCenters of America; Ashland (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401(k) with company match

Vacation and paid holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, food,

Growth and advancement opportunities

Job summary

TravelCenters of America is hiring a Customer Service Representative to provide friendly, accurate and efficient service at our fast-paced travel centers. You will handle POS transactions, ensure clean dining areas and meals quality, and support guests with a positive attitude while working with a collaborative team across shifts.

Nights, weekends and some holidays required. We offer medical, dental, vision and life insurance, 401(k) with company match, vacation and paid holidays, tuition

Qualifications

• Dedicated individual who works well with others
• Basic computer/POS knowledge preferred
• Previous food service experience a plus
• Good verbal communication skills
• Ability to work flexible hours including nights, weekends and some holidays

Responsibilities

• Work in a fun, trusting environment focused on great customer service
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Process transactions of customers on a POS register
• Prioritize your work according to the kitchen and dining guest needs
• Maintain equipment per operating standards
• Follow proper safety procedures when handling and/or preparing food
• Establish strong communication and rapport with leaders and co-workers
• Perform other job-related duties as assigned

Skills

Customer service

POS knowledge

Food service experience

Communication skills

Flexible hours

Job description

TravelCenters of America is hiring a Customer Service Representative to provide friendly, accurate and efficient service at our fast-paced travel centers. You will handle POS transactions, ensure clean dining areas and meals quality, and support guests with a positive attitude while working with a collaborative team across shifts.

Nights, weekends and some holidays required. We offer medical, dental, vision and life insurance, 401(k) with company match, vacation and paid holidays, tuition