Customer Service Associate — Training & Growth Path

Surib; Charlotte (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Training and development

Growth opportunities

Collaborative team environment

Hands-on customer relations experience

Competitive compensation

Job summary

Surib in Charlotte, NC is seeking a friendly Customer Service Representative to greet customers, answer questions, and help them find the right solutions.

You will receive training, support to develop professional skills, and opportunities to grow within the company as you build confident, positive customer relationships. This role offers a collaborative team environment, hands-on experience in customer relations, and compensation based on position and experience.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, approachable, and customer-focused personality.
• Ability to work well in a team-oriented environment.
• Positive attitude and willingness to learn.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Welcome customers and provide friendly, attentive assistance.
• Answer questions and provide accurate information about products and services.
• Help customers understand available options and make informed decisions.
• Build positive relationships through professional and engaging interactions.
• Support daily customer service activities and team goals.
• Represent the company with a positive and professional attitude.

Skills

Verbal communication

Interpersonal skills

Team oriented

Positive attitude

Customer service experience

Job description

Surib in Charlotte, NC is seeking a friendly Customer Service Representative to greet customers, answer questions, and help them find the right solutions.

You will receive training, support to develop professional skills, and opportunities to grow within the company as you build confident, positive customer relationships. This role offers a collaborative team environment, hands-on experience in customer relations, and compensation based on position and experience.