Customer Service Associate - Temporary

Walgreens; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in retail is seeking a temporary Customer Service Associate in Pittsburgh. This role involves providing exceptional customer service, handling transactions, and assisting customers with their needs. Candidates should be flexible with their hours and fluent in English. Previous retail experience is preferred but not required.

Qualifications

• Fluent in English.
• Willing to work flexible hours including evenings and weekends.

Responsibilities

• Models and delivers a distinctive customer experience.
• Handles transactions, including voids, returns, refunds, and exchanges.
• Engages customers by greeting them and resolving issues.

Skills

Customer Service

Communication

Problem Solving

Job description

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Responsibilities include:

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Provides courteous, friendly, fast, and efficient service.
• Recommends items and suggests trade-up or complementary products.
• Handles transactions, including voids, returns, refunds, and exchanges.
• Maintains store cleanliness, inventory, and displays.
• Implements asset protection procedures.
• Ensures compliance with laws regarding regulated products.
• Assists with food separation, stock rotation, and store maintenance.
• Provides photo services and web order fulfillment.
• Adheres to company policies and maintains respectful relationships.

Training & Personal Development

• Attends training sessions and completes required PPLs.

Minimum Qualifications

• Fluent in English (except Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Six months retail experience preferred.
• Prior Walgreens experience preferred.

This role is open until filled. The salary range is $15 - $17.50 per hour. For more details on benefits and application, visit jobs.walgreens.com/benefits.