Customer Service Associate - Temporary

Walgreens; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in retail is seeking a Customer Service Associate for a temporary position in Rochester. The role involves providing excellent customer service, managing transactions, and maintaining store operations. Ideal candidates should have retail experience and be flexible with their working hours.

Qualifications

• Fluent in English (reading, writing, speaking).
• Willing to work flexible hours, including evenings and weekends.
• Prefer six months of retail experience.

Responsibilities

• Model and deliver a distinctive customer experience.
• Handle transactions including voids, returns, refunds, and exchanges.
• Maintain store cleanliness and manage inventory.

Skills

Customer Engagement

Interpersonal Skills

Problem Solving

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales accurately, provide courteous, fair, friendly, and efficient checkout service.
3. Engage customers by greeting them, offering assistance, and resolving issues to ensure a positive experience.
4. Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
5. Recommend products and suggestive selling to customers.
6. Handle transactions including voids, returns, refunds, and exchanges.
7. Maintain store cleanliness, organize shelves, and manage inventory.
8. Implement asset protection procedures to minimize loss.
9. Ensure compliance with laws regarding regulated products.
10. Construct and maintain displays, assist with store resets, and manage product placement.
11. Provide photo services and manage web pick-up orders.
12. Assist with store maintenance and uphold company policies.
13. Complete assigned tasks and participate in training and development.

Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Prefer six months of retail experience and prior Walgreens experience.

Additional Information

• Employment type: Full-time
• Seniority level: Not Applicable
• Hourly rate: $15.5 - $17.5
• Equal Opportunity Employer
• Application open until filled