Customer Service Associate - Temporary

Walgreens; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Temporary Customer Service Associate in Cincinnati. The role involves delivering exceptional customer service, handling transactions, and assisting with store operations. Ideal candidates will have retail experience and strong communication skills, with a willingness to work flexible hours.

Qualifications

• Fluency in reading, writing, and speaking English required.
• Prefer six months of retail experience, ideally with Walgreens.

Responsibilities

• Model and deliver a distinctive customer experience.
• Register sales and provide efficient checkout service.
• Resolve customer issues and maintain store cleanliness.

Skills

Customer service

Cash handling

Communication

Problem-solving

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.
3. Engage customers and patients by greeting them and offering assistance with products and services.
4. Resolve customer issues and answer questions to ensure a positive experience.
5. Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
6. Provide fast, friendly service, recommend items, and handle transactions including returns, refunds, and exchanges.
7. Maintain store cleanliness, organize merchandise, and assist with inventory and resets.
8. Implement asset protection procedures and ensure compliance with laws regarding regulated products.
9. Assist with food separation and product placement, stock rotation, and restocking.
10. Operate store systems and equipment, provide photo services, and fulfill web orders.
11. Assist with store maintenance and adhere to company policies, fostering respectful relationships.
12. Complete any additional tasks or special assignments as directed.

Training & Personal Development

• Attend training sessions and complete required PPLs.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Prefer six months of retail experience and prior Walgreens experience.

Additional Information

• Consideration for applicants with arrest and conviction records in San Francisco, CA.
• Equal Opportunity Employer, including disability/veterans.
• Compensation: $15 - $17.50 per hour, depending on various factors.
• Employment type: Full-time, not applicable seniority level, job function: Other.