Customer Service Associate - Temporary

Walgreens; Cartersville (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a full-time team member to enhance customer experience and support store operations. This role involves engaging with customers, processing sales, and maintaining store standards. Ideal candidates should be flexible with their hours and possess a strong customer service background.

Qualifications

• Fluent in English (reading, writing, speaking).
• Willing to work flexible hours, including evenings and weekends.
• Prefer at least six months retail experience.

Responsibilities

• Engages customers and resolves issues to ensure a positive experience.
• Registers sales and provides efficient checkout service.
• Maintains store cleanliness and assists with inventory.

Skills

Customer service

Communication

Flexibility

Job description

2 weeks ago Be among the first 25 applicants

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Registers customer purchases on the assigned cash register, collects cash, and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store management.
• Implements company asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise. Completes resets and revisions as directed.
• Assists with food product separation and placement, following policies (e.g., raw foods on bottom shelves). Supports stock rotation and restocking using FIFO method.
• Has working knowledge of store systems and equipment.
• Provides photo area services, including digital passport photos, poster printing, and promotional products.
• Handles web pick-up responsibilities, monitors orders, and delivers orders to customers.
• Maintains store cleanliness and appearance.
• Follows all policies and maintains respectful relationships with coworkers.
• Completes assigned tasks and special projects as needed.

Training & Personal Development

• Attends training sessions and completes required learning modules.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Prefer at least six months retail experience and prior Walgreens experience.

Additional info for San Francisco applicants regarding the Fair Chance Ordinance. Walgreens is an Equal Opportunity Employer. Compensation ranges from $15 to $17.50 per hour. The role remains open until filled. Benefits info available at jobs.walgreens.com/benefits.

Basic Qualifications

• Fluent in English (reading, writing, speaking), except in Puerto Rico.
• Willing to work flexible hours, including evenings and weekends.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other