Customer Service Associate — Onsite Job Fair in Anderson

Techtronic Industries - TTI

Kentucky

On-site

USD 18,000 - 26,000

Full time

6 days ago

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Job summary

Techtronic Industries (TTI) is hosting an Onsite Job Fair in Anderson, SC, inviting applicants for Customer Service Associate roles in the Customer Engagement Department. The event runs from 10am to 2pm on Thursday, September 24th, with starting pay of $16.00 per hour.

Requirements include a high school education or equivalent, at least one year in customer service or call center with inbound calls, strong communication skills, and proficiency with Microsoft Word and Excel.

Qualifications

High School Education or equivalent.
Strong written and verbal skills.
Excellent phone skills.
Proficient with Microsoft Word and Excel; Access would be a plus.

Responsibilities

Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
Verify and authorize warranty coverage for all callers.
Provide helpful direction to callers dealing with warranty & non-warranty service.
Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
Provide callers with location to purchase parts & receive repair service.
Work with internal customers on warranty claims, stock issues, lost or damaged freight.
Enter orders, provide pricing and stock availability and status of order to all customers.