Customer Service Associate II — Retail Front-End

Dollar Tree, Inc.; Canton (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Canton, Ohio is seeking a part-time Customer Service Associate II to support daily store operations. You will assist with merchandising, front-end duties, and cash register transactions while maintaining a clean, welcoming environment for customers and colleagues.

The role emphasizes strong customer service, reliability, and ability to lift 30–50 lbs as needed, with opportunities to cross-train across duties.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Skills

Customer service

Communication

Cash handling

Teamwork

Problem solving

Physical stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar Tree in Canton, Ohio is seeking a part-time Customer Service Associate II to support daily store operations. You will assist with merchandising, front-end duties, and cash register transactions while maintaining a clean, welcoming environment for customers and colleagues.

The role emphasizes strong customer service, reliability, and ability to lift 30–50 lbs as needed, with opportunities to cross-train across duties.