Customer Service Associate II — Part-Time, Cross-Trained Cashier

Dollar Tree, Inc.; Massillon (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising, stocking, and front-end duties. You’ll be cross-trained to assist at the cash register and maintain a welcoming shopping environment for customers.

The role emphasizes strong communication, reliable teamwork, and the ability to lift items and manage basic cash handling while upholding safety and high service standards at the Massillon store.

Qualifications

• High school diploma or equivalent is preferred.
• Experience in retail, hospitality, or grocery customer service is highly preferred.
• Ability to follow instructions and read operations documents.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining clean, neat, and presentable store areas.
• Provide positive, safe, and respectful interactions with customers and staff.
• Process sales transactions at the cash register.
• Protect cash and company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising, stocking, and front-end duties. You’ll be cross-trained to assist at the cash register and maintain a welcoming shopping environment for customers.

The role emphasizes strong communication, reliable teamwork, and the ability to lift items and manage basic cash handling while upholding safety and high service standards at the Massillon store.