Customer Experience Associate II — Part-Time & Cross-Trained

Dollar Tree, Inc.; Sylvania Township (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II in Sylvania Township, OH. You will assist with daily store operations, from merchandising to supporting customers, while maintaining a clean, welcoming environment and cross-training to front-end duties.

The role emphasizes friendly interactions, cash register support, and safeguarding cash/assets. Prior retail or customer service experience is highly preferred; strong communication, problem-solving, and integrity are essential.

Qualifications

• High school diploma or equivalent preferred.
• Retail or customer service experience in similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent standing/walking.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed.
• Maintain cleanliness of store areas and restrooms.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Manage sales transactions at the cash register.
• Secure cash and protect company assets.

Skills

Customer service

Communication

Problem solving

Relationship management

Organization

Integrity

Cash handling

Math proficiency

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II in Sylvania Township, OH. You will assist with daily store operations, from merchandising to supporting customers, while maintaining a clean, welcoming environment and cross-training to front-end duties.

The role emphasizes friendly interactions, cash register support, and safeguarding cash/assets. Prior retail or customer service experience is highly preferred; strong communication, problem-solving, and integrity are essential.