Customer Service Associate II

Jobtailor; Jonesboro (AR); On-site; USD 16,531 - 20,664; Full time

Job summary

Jobtailor in Jonesboro, AR is seeking a store associate to support daily store operations, assist customers with merchandising and stocking, and maintain cleanliness and safety throughout the retail space. You will handle sales transactions at the register and uphold professional interactions with customers and colleagues.

Candidates should have a high school diploma or equivalent, strong customer service and organizational skills, and basic math for cash handling.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Assist with daily operations of the assigned store.
• Support customers with merchandising and stocking as needed.
• Assist with cleanliness throughout the store.
• Manage sales transactions while working assigned cash register.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers and associates.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Integrity

Cash handling

Basic math

Education

High school diploma

Job description

Responsibilities

• Assist with daily operations of the assigned store
• Support customers with merchandising and stocking as needed
• Assist with cleanliness throughout the store
• Manage sales transactions while working assigned cash register
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers and associates
• Other duties as assigned

Requirements

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required