Customer Service Associate I

Dollar Tree Stores; Salem (NH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Salem, NH. The ideal candidate will assist customers, manage transactions, and maintain store cleanliness. Previous retail experience preferred and must be able to handle physical demands. Includes benefits such as an Employee Assistance Program and educational assistance.

Qualifications

• Previous customer service experience in a retail or related environment is preferred.
• Ability to lift between 30 and 50 lbs and meet demands of physical activities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain security of cash.
• Ensure store cleanliness and organization.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Retail

Legal and Equal Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We comply with applicable laws and provide reasonable accommodations as required.