Customer Service Associate I

Family Dollar; Blanchester (OH); On-site; USD 13,000 - 17,000; Full time

Job summary

A retail chain is seeking a Customer Service Associate in Blanchester, Ohio, to enhance the shopping experience. Responsibilities include assisting customers, managing cash transactions, and maintaining store cleanliness. Candidates should preferably have a high school diploma and prior customer service experience. Physical ability to lift up to 50 lbs. is required. This role is essential for creating a positive shopping environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, restaurant, or grocery is highly preferred.
• Ability to lift between 30 and 50 lbs. from the floor to above shoulder height.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and replenish merchandise.
• Ensure a clean and respectful store environment.

Skills

Customer service

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Duties

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent