Customer Service Associate I — Retail (Part-Time)

Family Dollar Stores Of North Carolina LLC; Oak City (NC); On-site; USD 1,791,000 - 2,342,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Retirement plans

Educational Assistance

Employee programs and perks

Job summary

Family Dollar Stores Of North Carolina LLC in Oak City, North Carolina, is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment.

The role requires excellent customer service, strong communication, and the ability to follow instructions. Part-time hours are available, with opportunities to grow within the team and earn perks that support your health and wellbeing.

Qualifications

• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC in Oak City, North Carolina, is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment.

The role requires excellent customer service, strong communication, and the ability to follow instructions. Part-time hours are available, with opportunities to grow within the team and earn perks that support your health and wellbeing.