Customer Service Associate I: Retail Growth & Perks

Family Dollar Stores Of Pennsylvania LLC; Lincoln (NE); On-site; USD 24,000 - 32,000; Part time

Job summary

Family Dollar Stores Of Pennsylvania LLC is seeking a Customer Service Associate to deliver a great shopping experience, assist customers, handle transactions, and maintain the store's appearance. You will interact with customers and teammates to ensure smooth operations across daily tasks.

This role emphasizes friendly service, accuracy at the register, stock replenishment, cleanliness, and safety in all store activities. Part-time schedule and on-site work in a retail environment are typical.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Physical stamina

Cash handling

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC is seeking a Customer Service Associate to deliver a great shopping experience, assist customers, handle transactions, and maintain the store's appearance. You will interact with customers and teammates to ensure smooth operations across daily tasks.

This role emphasizes friendly service, accuracy at the register, stock replenishment, cleanliness, and safety in all store activities. Part-time schedule and on-site work in a retail environment are typical.