Retail Customer Service Associate | Checkout & Help

Family Dollar; Cleveland (OH); On-site; USD 15,153 - 15,842; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance

Job summary

A retail company in Cleveland is seeking a part-time Customer Service Associate to enhance customer shopping experiences. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness. Applicants should have a high school diploma and prior customer service experience. The role demands strong communication, organizational, and problem-solving skills, as well as the ability to meet physical demands. Competitive hourly wages are offered, reflecting the local market standards.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Organizational skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A retail company in Cleveland is seeking a part-time Customer Service Associate to enhance customer shopping experiences. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness. Applicants should have a high school diploma and prior customer service experience. The role demands strong communication, organizational, and problem-solving skills, as well as the ability to meet physical demands. Competitive hourly wages are offered, reflecting the local market standards.