Customer Service Associate I - Part-Time Growth Path

Dollar Tree, Inc.; Shorewood (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions on the cash register, and help stock and merchandise throughout the store.

The role requires good customer service, ability to lift 30–50 lbs, and strong communication skills. You will work in a fast-paced retail environment with emphasis on safety and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, respectful environment with customers and associates.
• Maintain cleanliness throughout the store, bathrooms, floors, and common areas.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Lifting 30-50 lbs

Flexible schedule

Follow instructions

Education

High School Diploma

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions on the cash register, and help stock and merchandise throughout the store.

The role requires good customer service, ability to lift 30–50 lbs, and strong communication skills. You will work in a fast-paced retail environment with emphasis on safety and teamwork.