Customer Service Associate I: Grow with Retail Impact

Dollar Tree Stores INC; Orland Park (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Orland Park, Illinois is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the register, and help keep the store clean, stocked, and welcoming.

The role involves stocking merchandise, unloading trucks, maintaining safety, and supporting leaders and teammates. Must be able to lift 30–50 lbs and perform regular walking, standing, and bending.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform physical duties.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Keep the store clean, including bathrooms, floors, and waste areas.

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Orland Park, Illinois is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the register, and help keep the store clean, stocked, and welcoming.

The role involves stocking merchandise, unloading trucks, maintaining safety, and supporting leaders and teammates. Must be able to lift 30–50 lbs and perform regular walking, standing, and bending.