Customer Service Associate I — Elevate Shopping Experiences

Dollar Tree, Inc.; Edwardsville (Luzerne County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience.

You will assist customers with questions and recommendations, manage sales transactions at the register, and help keep the store well-stocked and presentable. This part-time role requires lifting 30–50 lbs, frequent walking and standing, and a commitment to safety, cleanliness, and courteous interactions with customers and teammates.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality or related fields preferred.
• Ability to follow instructions and interpret operational documents.
• Lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Physical stamina / lifting ability

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience.

You will assist customers with questions and recommendations, manage sales transactions at the register, and help keep the store well-stocked and presentable. This part-time role requires lifting 30–50 lbs, frequent walking and standing, and a commitment to safety, cleanliness, and courteous interactions with customers and teammates.