Retail Customer Experience Associate

Dollar Tree, Inc.; Riverdale Park (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Part-time Customer Service Associate to provide a great shopping experience for every customer. You will assist shoppers with questions and recommendations, manage transactions at the register, and help with stocking and merchandise recovery.

You’ll maintain a clean, safe store environment, follow instructions, and interact professionally with customers and team members. This role may require lifting 30–50 lbs and standing for extended periods.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, bending, and repetitive lifting.
• Excellent customer service and communication skills are required.
• Strong organizational and problem-solving abilities are desirable.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Stock replenishment

Communication

Safety compliance

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Part-time Customer Service Associate to provide a great shopping experience for every customer. You will assist shoppers with questions and recommendations, manage transactions at the register, and help with stocking and merchandise recovery.

You’ll maintain a clean, safe store environment, follow instructions, and interact professionally with customers and team members. This role may require lifting 30–50 lbs and standing for extended periods.