Customer Service Associate I

Utah County Government; Russellville (AR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Pension plan

HSA

Paid holidays

Dental & Vision

EAP

Job summary

Utah County Government is seeking a Customer Service Associate I to assist the public with accessing public records and to monitor the accuracy of county indexes. The role is entry level, requiring a high school diploma and minimal clerical experience, with on-site hours 8 a.m. to 5 p.m., Monday through Friday.

Starting pay ranges from $17.98 to $20.62 per hour. The position involves assisting with producing parcel abstracts and collaborating with the Recorder's staff to ensure timely, accurate

Qualifications

• High school diploma or equivalent.
• One (1) year of general clerical support work experience.
• Equivalent combinations of education and experience may also be considered.
• Preference may be given to applicants who have a documented typing speed at or above the rate of forty (40) WPM net.
• Selected applicants will be required to submit to a pre-employment drug screen and background check.

Responsibilities

• Performs entry level customer service duties as needed to assist the public and various agencies with accessing public records.
• Monitors accuracy of indexes in the County database.
• Assists with producing the parcel abstract.

Skills

Customer service

Data entry

Attention to detail

Education

High school diploma or equivalent

Job description

UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT

100 East Center, Suite 3800, Provo, UT 84606 Phone: [phone]

Fax: [phone] Email: [e-mail]

http://www.utahcounty.gov

“The Value of Public Service Employment is vital to the success of our state, county, and local communities.”

Utah County Government Employees start every day with the well-being of the entire community in mind:

How can I make my community a better place?

Who will need my help and protection?

How will I make a difference for someone?

We hire smart, compassionate, loyal, ethical, committed, innovative people.

JOB ANNOUNCEMENT

The County Recorder keeps the official records of the county, recording mortgages, deeds, and other documents involving property. The Recorder also maintains up-to-date maps which show current ownership of every section of land.

Posting Date: October 21, 2026 Closing Date: November 4, 2026

POSITION: Customer Service Associate I POSTING #: 6560-1026sr

The Opportunity:

Under close to general supervision of the Administrative Supervisor – Recorder, performs entry level customer service duties as needed to assist the public and various agencies with accessing public records. Monitors accuracy of indexes in the County database. Assists with producing the parcel abstract.

Grade: 716

Starting Pay: $17.98 - 20.62 Hourly

Schedule: 8 a.m. - 5 p.m. Monday thru Friday

Job Qualifications:

1. High school diploma or equivalent.

2. One (1) year of general clerical support work experience.

3. Equivalent combinations of education and experience may also be considered.

Preferred Candidates will possess some of the below attributes:

1. Preference may be given to applicants who have a documented typing speed at or above the rate of forty (40) WPM net.

Additional Eligibility Qualifications:

1. Selected applicants will be required to submit to a pre-employment drug screen and background check.

Benefits Package Includes:

100% paid premiums for health insurance

Up to 6.2% match in your 401(k)

Utah Retirement Systems (Pension and 401(k) options)

Pre-tax savings Health Savings Account (HSA)

Fourteen (14) paid Holidays

Dental and Vision Insurance

Employee Assistance Program

AAP/EEO Statement

It is the policy of Utah County Government to assure equal employment opportunity to its employees and applicants for employment without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, genetic status of gender identity.

UTAH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER