Customer Service Associate I

Utah County Government; Provo (UT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Pension plan

Health Savings Account

Paid holidays

Dental insurance

Vision insurance

Employee Assistance Program

Job summary

Utah County Government is seeking a Customer Service Associate I to assist the public with accessing public records and to monitor index accuracy in the county database. This entry-level role supports the Recorder's Office and helps produce parcel abstracts under supervision.

Starting pay ranges from $17.98 to $20.62 per hour, with full-time schedule Monday through Friday, 8 a.m. to 5 p.m. Benefits include health insurance, retirement options, HSA and paid holidays.

Qualifications

• High school diploma or equivalent.
• One year of general clerical support experience.
• Equivalent combinations of education and experience may be considered.
• Typing speed at or above 40 WPM is preferred.

Responsibilities

• Provide entry-level customer service to the public and other agencies seeking public records.
• Monitor accuracy of indexes in the county database and assist with producing parcel abstracts.
• Support the Recorder's Office in daily records access and related duties.

Skills

Typing speed 40 WPM

Customer service

Clerical support

Education

High school diploma or equivalent

Job description

UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT100 East Center, Suite 3800, Provo, UT 84606 Phone: [phone]Fax: [phone] Email: [e-mail]“The Value of Public Service Employment is vital to the success of our state, county, and local communities.”Utah County Government Employees start every day with the well-being of the entire community in mind: How can I make my community a better place? Who will need my help and protection? How will I make a difference for someone?We hire smart, compassionate, loyal, ethical, committed, innovative people.Apply today and join our Team.JOB ANNOUNCEMENTThe County Recorder keeps the official records of the county, recording mortgages, deeds, and other documents involving property. The Recorder also maintains up-to-date maps which show current ownership of every section of land.Posting Date: October 21, 2026 Closing Date: November 4, 2026POSITION: Customer Service Associate I POSTING #: 6560-1026srThe Opportunity:Under close to general supervision of the Administrative Supervisor – Recorder, performs entry level customer service duties as needed to assist the public and various agencies with accessing public records. Monitors accuracy of indexes in the County database. Assists with producing the parcel abstract.Grade: 716Starting Pay: $17.98 - 20.62 HourlySchedule: 8 a.m. - 5 p.m. Monday thru FridayJob Qualifications:1. High school diploma or equivalent.2. One (1) year of general clerical support work experience.3. Equivalent combinations of education and experience may also be considered.Preferred Candidates will possess some of the below attributes:1. Preference may be given to applicants who have a documented typing speed at or above the rate of forty (40) WPM net.Additional Eligibility Qualifications:1. Selected applicants will be required to submit to a pre-employment drug screen and background check.Click here for a full job descriptionBenefits Package Includes:100% paid premiums for health insuranceUp to 6.2% match in your 401(k)Utah Retirement Systems (Pension and 401(k) options)Pre-tax savings Health Savings Account (HSA)Fourteen (14) paid HolidaysDental and Vision InsuranceEmployee Assistance ProgramAAP/EEO StatementIt is the policy of Utah County Government to assure equal employment opportunity to its employees and applicants for employment without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, genetic status of gender identity.UTAH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER