Customer Service Associate I

Family Dollar; Port Richey (FL); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Port Richey is seeking a Customer Service Associate to assist customers and manage transactions. The ideal candidate has a high school diploma and strong customer service skills. This part-time role involves maintaining store cleanliness and organization, ensuring a positive shopping experience, and requires physical capability to lift merchandise. Competitive perks include benefits and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to lift between 30 and 50 lbs and perform frequent physical activities.
• Must be able to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service skills

Organizational skills

Problem-solving

Communication skills

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Customer Service Associate I role at Family Dollar

We’re seeking a Customer Service Associate to deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Other benefits

Employment Details

Part time

Location: 6670 Ridge Rd, Port Richey, Florida 34668

Job type: Part-time

Equal Opportunity and Other Disclosures

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

This description is not a complete list of job duties, which appear in the job description for this position and may be amended from time to time at our discretion.