Customer Service Associate I

Family Dollar; Santa Rosa (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A popular retail chain in Texas is seeking a part-time Customer Service Associate I. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. The ideal candidate should have customer service experience and strong communication skills. This role offers various perks, including employee assistance programs and educational assistance.

Qualifications

• Previous customer service experience in retail or similar environment preferred.
• Ability to lift 30-50 lbs. and meet physical demands.
• Strong relationship management skills required.
• Good organization to manage tasks like stocking and checkout operations.
• Ability to lift light to moderate loads as needed and stand for work periods.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Ensure the store is clean and well-stocked.
• Keep the store well-stocked and stock replenishment.
• Receive merchandise and help unloading trucks per productivity standards.
• Provide a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness of the store, bathrooms, floors, and common areas.
• Perform other duties as assigned.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Problem-solving

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Customer Service Associate I role at Family Dollar

Part time

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.