Customer Service Associate I

Dollar Tree Stores; Muskegon (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Dollar Tree Stores in Muskegon, MI is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

The role emphasizes friendly, professional interactions with customers and teammates, adherence to safety and security standards, and flexibility to perform other store duties as needed.

Qualifications

• Retail or customer service experience preferred.
• Ability to follow instructions and read operational documents.
• Strong communication and friendly customer interaction skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales at the cash register and manage transactions.
• Maintain cash security and protect company assets.
• Stock shelves and assist with unloading trucks.
• Keep store clean and presentable; restock bathrooms.
• Provide a safe, respectful environment for customers and staff.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required