Customer Service Associate — Home Improvement Retail

Lowe's Companies, Inc.; Danville (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Danville, KY is seeking a part-time Customer Service Associate to greet customers, help them find products, and ensure friendly, efficient service throughout the store. Join a team that values growth, with benefits including health insurance options, tuition assistance, a company-matching 401(k) and an associate discount.

Training provided with opportunities to learn multiple departments and advance within the store.

Qualifications

• 6 months experience using a computer or similar device.
• 6 months experience with retail technology such as smartphones/tablets.
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Basic computer skills

Bilingual (preferred)

Tools

Smartphones & tablets

Job description

Lowe’s in Danville, KY is seeking a part-time Customer Service Associate to greet customers, help them find products, and ensure friendly, efficient service throughout the store. Join a team that values growth, with benefits including health insurance options, tuition assistance, a company-matching 401(k) and an associate discount.

Training provided with opportunities to learn multiple departments and advance within the store.