Customer Service Associate - Home Improvement & Perks

Lowe's Companies, Inc.; Abilene (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's in Abilene, TX seeks a Customer Service Associate to welcome shoppers and help them find the right products for home improvement needs. You'll spend the day listening to customers, answering questions, and ensuring satisfaction.

Your role includes stocking shelves, processing orders, and supporting multiple departments as needed. The job offers flexible schedules with potential growth and access to Lowe's benefits.

Qualifications

• 6 months of computer experience including inputting, accessing, modifying, or outputting information
• 6 months of experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to stand or sit for extended periods and perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by identifying empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech familiarity

Basic math

Physical stamina

Job description

Lowe's in Abilene, TX seeks a Customer Service Associate to welcome shoppers and help them find the right products for home improvement needs. You'll spend the day listening to customers, answering questions, and ensuring satisfaction.

Your role includes stocking shelves, processing orders, and supporting multiple departments as needed. The job offers flexible schedules with potential growth and access to Lowe's benefits.